Shipping policy
SHIPPING & DELIVERY POLICY
Last updated November 15, 2022
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Free Economy Shipping
We offer free Worldwide Economy Shipping
20 - 30 days
Expedited Shipping Fees
Standard Shipping - 15 - 20 Days
10 USD
We will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 45 days after the day we accept your order. For more information please refer to our Terms.
With Economy & Standard shipping the first tracking update comes when it clears from the local customs. It usually takes 3 - 4 days for the tracking to be updated. The tracking will not show Immediately after postage.
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Worldwide Economy Shipping shipping is valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
• Email: ceylongemsandlapidary@gmail.com